Privacy Policy

Information we may receive

• Name, phone number, email address and communication details.
• Travel dates, routes, passenger count, pickup details and service preferences.
• Information included in a quotation, booking, payment confirmation or invoice.
• Website usage information collected through analytics and third-party widgets.

How information is used

• To respond to enquiries and prepare quotations.
• To coordinate travel, vehicles, accommodation or catering requested by you.
• To communicate booking updates and provide customer support.
• To understand website performance and improve services.

Third-party services

The website may use Google Analytics, Google Maps, WhatsApp, social-media links, Cloudinary-hosted images and review or social widgets. When you open or interact with these services, their own privacy terms may apply.

Sharing and retention

Information may be shared only where reasonably required to provide a service you requested or comply with applicable obligations. Information is retained only for as long as reasonably necessary for booking, support, accounting or legal purposes.

Your choices

You may contact Sai Travels to ask about personal information you previously supplied or request a reasonable correction. Some booking and accounting records may need to be retained where required.